Shipping and Returns
Standard Shipping turnaround time in the USA is between 2 to 6 days with an option to expedite delivery.
Orders are shipped via USPS, FedEx, UPS, and DHL, whichever is most convenient at the time.
It is the customers responsibility to make sure the address information provided is accurate, including city, state and zip code to prevent any error or delays in shipping. Customers shipping address cannot be changed once the order has been shipped out. It is the customers responsibility to review their shipping information before order submission. Failure to provide accurate shipping information may result in a delay and additional shipping costs.
To complete your return, we require a receipt or proof of purchase.
Refunds
All defective items will be refunded if the claim is made by the customer within the first 30 days since the order was delivered.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@thedisposablevapes.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@thedisposablevapes.com and send your item to: 2012 NE 155th St. North Miami Beach, FL 33162
Shipping
To return your product, you should mail your product to:
2012 NE 155th St. North Miami Beach, FL 33162
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.